🔒 Data Deletion Policy
At Riley Wood and Fiber Art, your trust matters. I collect only the information needed to fulfill your order, provide support, and meet product safety requirements under the EU General Product Safety Regulation (GPSR).
What We Collect
- Contact details (name, email, shipping address)
- Order information (items purchased, dates)
- Safety-related records (kept only if required for recalls or compliance)
How Long I Keep It
- Order details: up to 7 years (for tax and legal purposes)
- Safety documentation: up to 10 years (for product safety compliance)
- Contact info: up to 3 years (for customer support and recalls)
- Marketing consent: only until you unsubscribe
Your Rights
- You can request deletion of your personal data at any time.
- If I'm legally required to keep certain records (like tax invoices or safety documentation), I'll explain why.
- I respond to deletion requests within 30 days.
How I Delete Data
- Digital records: securely erased so they cannot be recovered.
- Paper records: shredded or destroyed.
- Third-party platforms (like Shopify or Etsy): I follow their deletion procedures too.
How to Request Data Deletion
To request deletion of your personal data, please contact me:
📧 Email: jason@rileywoodandfiberart.com
📞 Phone: (509) 425-5393
⏰ Hours: Monday–Sunday, 6am–7pm PST
Please include your name, email address, and order number (if applicable) in your request. I'll respond within 30 days and confirm when your data has been deleted.
Last updated: March 2026